ESSENTIAL READING · PAPER 06
What if the devil is my guardian angel: ChatGPT as a case study of using chatbots in education
Tlili, A., et al. (2023). What if the devil is my guardian angel: ChatGPT as a case study of using chatbots in education. Smart Learning Environments, 10, 15.
FOUND
Using ChatGPT as a case study, the authors show chatbots can support personalized learning and teacher productivity, but demand new literacies from students and teachers alike — the angel and the devil are the same technology.
MEANS
The framing gave institutions permission to hold both truths at once: adopt enthusiastically and scrutinize ruthlessly, without resolving the tension prematurely.
SI DATA
That duality is visible in our Central Asia AI Education Audit 2026: universities there embraced AI teaching (58%) while barely governing it (19%) \u2014 living the angel/devil tension in real time.